FAQs

Do you provide samples?

Yes – call, email or fax and our customer service department will gladly send samples. Click here for our contact information!

Do you have local stock?

Yes – we have local stock solutions for matting needs, residential and commercial finished flooring goods, and flooring installation materials.

How much mat area is needed at an entryway to be effective?

Anything is better than nothing, but industry studies suggest a walk area of at least 3 normal steps, or about 10′ – the best is 18′.

What's the difference between buying and renting a mat?

Money. You save 35% over a 2 year period by buying two mats, and rotating while one is being cleaned. Contact our customer service for details!

Are their quantity or volume discounts?

Always. Contact us for more information: webhelp@pacmat.com

Can I save money by buying roll ends and roll balances?

Always – check out our Dealer Store for specials!

To save time, money and energy, do you ship direct to my customers?

Yes, and if you send us your shipping labels we’ll stock them and use them as you order – we are your shipping department.

Does Pacific Mat cut rolls to lengths?

We’ll cut, slice, dice or chop almost anything, and provide custom seaming and edging, as well.

Do you take MasterCard or Visa?

Yes, we accept both – the less paperwork the better! To pay online click here.

Do anti-fatigue mats really increase worker satisfaction and productivity?

Yes – a G.M. study reports an increase of over 23% in productivity. Ergonomic mats help save workers legs and feet from damage caused by standing on hard surfaces for extended periods of time.

What areas do you distribute to?

Pacific Mat Company ships locally, regionally, or globally. No matter where you are, we’ve got you covered! Need to find a retailer near you? Contact us at   webhelp@pacmat.com.

Give Us a Call

1-800-345-MATS
Customer Service: 7:30 am to 5:00 pm
Will Call: 7:30 am to 4:00 pm