Email:
Order Desk
1-800-345-MATS (6287)
Corporate Address:
18414 80th Court South Kent, Washington 98032
Phone: 253-395-6287
Fax: 253-872-9022
Looking for a Dealer?
Reach Out to Our Team:
Please review the frequently asked questions below. For inquiries related to samples, see the information provided. If you have questions regarding purchased goods or product installation, please contact your retailer directly.
Frequently Asked Questions
Do you provide samples?
Yes – call, email or fax us and our customer service department will gladly send samples.
Do you have local stock?
Yes – we have local stock solutions for matting needs, residential and commercial finished flooring goods, and flooring installation materials. Contact us to learn more about our stock availability.
Where can I find product specification, certification and rating information?
Head over to the Dealer Portal where you can view and purchase all of our products. You can also watch a full video tutorial on how to place an order here.
How much mat area is needed at an entryway to be effective?
Anything is better than nothing, but industry studies suggest a walk area of at least 3 normal steps, or about 10′ – the best is 18′.
What's the difference between buying and renting a mat?
Money. You save 35% over a 2 year period by buying two mats and rotating them while one is being cleaned. Contact our customer service for details.
Are there quantity or volume discounts?
Always. Contact us for more information, or email us at [email protected].
Can I save money by buying roll ends and roll balances?
Always – check out our Dealer Store for specials!
To save time, money and energy, do you ship direct to my customers?
Yes, and if you send us your shipping labels we’ll stock them and use them as you order – we are your shipping department.
Does Pacific Mat cut rolls to lengths?
Do you take MasterCard or Visa?
Do anti-fatigue mats really increase worker satisfaction and productivity?
Yes – a G.M. study reports an increase of over 23% in productivity. Ergonomic mats help save workers legs and feet from damage caused by standing on hard surfaces for extended periods of time.
What areas do you distribute to?
Pacific Mat Company ships locally, regionally, or globally. No matter where you are, we’ve got you covered! Need to find a retailer near you? Contact us at [email protected].